Microsoft reports recovery as email queues near normal levels after global outage

Microsoft announced improvements in its services on Friday, saying email queues had dropped significantly and were approaching normal levels following a global outage.

“We continue to see improvements in service availability, with email queues reduced significantly and approaching normal levels,” the company said in a post on X.

However, Microsoft warned that some users may still experience intermittent access issues or delays in email delivery.

The company said it had taken additional measures and restored the affected infrastructure. It is continuing to monitor service performance and recovery across the affected connection methods.

In an earlier update, Microsoft reported improvements across North America and Europe, as well as encouraging signs of recovery in the Asia-Pacific region.

The outage affected several widely used services, including Outlook, Teams, Word and Excel, disrupting access to email, meetings and other work tools worldwide.