Indotel moves user attention to the Colonial City on a provisional basis

Santo Domingo.- As part of the institutional relocation process, the Dominican Institute of Telecommunications (Indotel) informed that, by administrative provision, as of this Wednesday 14th, the User Service Department (DAU) will no longer offer its services at the headquarters located on Abraham Lincoln Avenue. The telecommunications institution explained in a note that, while the moving process to its new building located on 27 de Febrero Avenue is underway, users should go exclusively to the Indotel Digital Culture Center, in the Colonial City, where a “suitable” space has been enabled to provide attention and assistance to the public during regular service hours.

You can also read: Indotel launches offensive against digital extortion in DR

Likewise, Indotel reiterated that citizens can make inquiries, submit requests, and follow up on their cases through the institutional digital channels, which remain enabled with the aim of guaranteeing the continuity, efficiency, and quality of service. The institution thanked the citizenry for their understanding and urged the population to remain attentive to the official information disseminated through the channels of Indotel, in order to avoid inconveniences during this transition period.