{"id":484119,"date":"2025-09-23T22:30:44","date_gmt":"2025-09-24T02:30:44","guid":{"rendered":"https:\/\/deultimominuto.net\/en\/uncategorized\/edesur-concentrates-a-third-of-the-claims-and-the-majority-end-up-rejected\/"},"modified":"2025-09-23T22:32:51","modified_gmt":"2025-09-24T02:32:51","slug":"edesur-concentrates-a-third-of-the-claims-and-the-majority-end-up-rejected","status":"publish","type":"post","link":"https:\/\/deultimominuto.com\/en\/dominican-news\/edesur-concentrates-a-third-of-the-claims-and-the-majority-end-up-rejected\/","title":{"rendered":"Edesur concentrates a third of the claims and the majority end up rejected"},"content":{"rendered":"Jos\u00e9 Hoepelman&#8217;s case reflects a broader reality. After receiving two invoices for more than <strong>RD$9,400<\/strong> in an empty space, he filed three claims. One was recognized, another rejected, and another is still pending. The obvious question arises: What happens when the company responds with a <strong>\u201cdoes not apply\u201d<\/strong>?\n\nThe next step is to go to <strong>PROTECOM<\/strong>, the office of the Superintendency of Electricity that functions as a second instance. But the road is uphill. Although the client does not agree with the charge, they must pay a partial payment equivalent to the average of their last three invoices or, if they have no history, 33% of the amount claimed. Only then does the process continue and the service is not suspended.\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"FACTURA EL\u00c9CTRICA POR LAS NUBES\" width=\"1240\" height=\"698\" src=\"https:\/\/www.youtube.com\/embed\/peTKzl4Sq5Y?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\nRecent statistics show that the picture is not encouraging there either. In the first half of 2025, <strong>31,787 claims<\/strong> were registered throughout the country. Of those, more than <strong>10,500 were against <a href=\"https:\/\/www.edesur.com.do\/\" data-type=\"link\" data-id=\"https:\/\/www.edesur.com.do\/\" target=\"_blank\" rel=\"noopener\">Edesur<\/a><\/strong>, that is, <strong>one in three<\/strong>. And the most worrying thing: of the 11,890 accumulated decisions on this company, <strong>six out of ten ended up being &#8220;inadmissible&#8221;<\/strong>.\n\n\n<h6 class=\"wp-block-heading\"><strong>You can also read: <a href=\"https:\/\/ab.deultimominuto.net\/nacionales\/edesur-desarrolla-este-jueves-labor-de-adecuacion-de-subestacion-del-kilometro-10-%c2%bd-de-la-autopista-duarte\/\" target=\"_blank\" rel=\"noopener\"><a href=\"https:\/\/ab.deultimominuto.net\/nacionales\/edesur-facturo-casi-rd10000\/\" target=\"_blank\" rel=\"noopener\">Edesur billed almost RD$10,000 to an empty premises<\/a><\/a><\/strong><\/h6>\n\n\nAt the same time, the distributor&#8217;s revenue continues to rise. In the National District, for example, in January 2025, <strong>RD$2.07 billion<\/strong> was collected; by July it was already <strong>RD$2.326 billion<\/strong>. San Crist\u00f3bal went from RD$1.174 billion to RD$1.335 billion; Ban\u00ed from RD$284 million to RD$322 million; San Juan from RD$127 million to RD$147 million; and Barahona from RD$174 million to RD$195 million.\n\nIn other words, while thousands of users see their claims closed with a \u201cnot applicable,\u201d the company registers millionaire increases in its billing.","protected":false},"excerpt":{"rendered":"<p>Jos\u00e9 Hoepelman&#8217;s case reflects a broader reality. After receiving two invoices for more than RD$9,400 in an empty space, he filed three claims. One was recognized, another rejected, and another is still pending. The obvious question arises: What happens when the company responds with a \u201cdoes not apply\u201d? The next step is to go to [&hellip;]<\/p>\n","protected":false},"author":133543,"featured_media":484123,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"categories":[40216],"tags":[14992],"class_list":["post-484119","post","type-post","status-publish","format-standard","has-post-thumbnail","category-dominican-news","tag-edesur"],"acf":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/phj1q1-21Wn","jetpack_featured_media_url":"https:\/\/deultimominuto.com\/en\/wp-content\/uploads\/sites\/2\/2025\/09\/Captura-de-pantalla-2025-09-23-222654.jpg","dum_api":{"author_name":"Carolina \u00c1lvarez","author_image":"https:\/\/deultimominuto.com\/wp-content\/uploads\/2026\/05\/cropped-WhatsApp-Image-2026-05-26-at-5.31.57-PM-96x96.jpeg","categories_name":["Dominican News"],"featured_media_url":"https:\/\/cdn.deultimominuto.com\/en\/wp-content\/uploads\/sites\/2\/2025\/09\/Captura-de-pantalla-2025-09-23-222654.jpg"},"_links":{"self":[{"href":"https:\/\/deultimominuto.com\/en\/wp-json\/wp\/v2\/posts\/484119","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deultimominuto.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/deultimominuto.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/deultimominuto.com\/en\/wp-json\/wp\/v2\/users\/133543"}],"replies":[{"embeddable":true,"href":"https:\/\/deultimominuto.com\/en\/wp-json\/wp\/v2\/comments?post=484119"}],"version-history":[{"count":0,"href":"https:\/\/deultimominuto.com\/en\/wp-json\/wp\/v2\/posts\/484119\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/deultimominuto.com\/en\/wp-json\/wp\/v2\/media\/484123"}],"wp:attachment":[{"href":"https:\/\/deultimominuto.com\/en\/wp-json\/wp\/v2\/media?parent=484119"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/deultimominuto.com\/en\/wp-json\/wp\/v2\/categories?post=484119"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/deultimominuto.com\/en\/wp-json\/wp\/v2\/tags?post=484119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}