Banco Santa Cruz has joined Visa Agentic Ready in Latin America and the Caribbean, a global program designed to help issuing banks and payment partners prepare for commerce initiated by artificial intelligence (AI) agents.
The initiative operates on Visa’s trust layer, which integrates tokens, identity, risk management, and controls to enable agent-initiated payments reliably across multiple channels and use cases. This work helps issuers extend known protections to AI-powered experiences, using tokenization and biometric authentication to ensure that agent-initiated payments are clearly linked to a real person, with consent and control at every key moment.
“At Banco Santa Cruz, we see the Visa Agentic Ready program as a milestone in the evolution of digital commerce, where artificial intelligence begins to be actively integrated into the payment experience. Being part of this pilot phase excites us and reinforces our commitment to anticipating trends, strengthening our capabilities to enable a more agile, secure, and customer-centric payment ecosystem,” stated Rafael Jiminian, Executive Vice President of Business at Banco Santa Cruz.
The executive pointed out that Banco Santa Cruz continues to advance with a vision of responsible innovation, convinced that evolution must be built on trust and customer protection.
In that sense, Gustavo Turquia, general manager of Visa in the Dominican Republic, highlighted: “We see in the Dominican Republic a clear opportunity to move towards smarter and more secure payment experiences. As artificial intelligence agents begin to integrate into the purchasing process, initiatives like Visa Agentic Ready allow us to work hand-in-hand with partners like Banco Santa Cruz to enable this new payment model, combining innovation, trust, and the capabilities of an infrastructure that users already know and use”.
