Santo Domingo.– The Dominican Association of Air and Maritime Freight Agents (ADACAM) stated that logistics outsourcing has become a strategic tool to improve business performance, increase the competitiveness of the Dominican economy, and strengthen the country’s position within international trade.
During the forum “The New Era of Logistics Outsourcing: Global Trends and Opportunities for the Dominican Republic”, held at the Hotel Embajador, the president of ADACAM, Jean Louis de Boyrie, highlighted that this model allows companies to respond with greater agility to changes in demand, reduce operational burdens, improve traceability, and strengthen their capacity to adapt to international disruptions.
When delivering the welcoming remarks for the meeting, De Boyrie maintained that logistics has ceased to be a merely operational component within supply chains to become a determining factor for competitiveness, resilience, and economic growth.
“Logistics outsourcing is no longer a trend of the future; it is a strategic decision of the present. It allows for cost optimization, increased operational efficiency, reduced response times, higher service levels, and the generation of greater value throughout the entire supply chain,” he stated.
During the activity, which featured a keynote speech by Carlos Casasola, a partner at the German firm Miebach Consulting, the business leader indicated that the Dominican Republic is going through a stage of great opportunities driven by the growth of free trade zones, manufacturing, the diversification of export markets, and greater integration with international trade chains.
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He pointed out that, according to the first study on the economic impact of the logistics sector presented during the meeting, this activity currently represents 3.14% of the gross domestic product (GDP), with a growth projection of up to 3.78% over the next decade.
De Boyrie added that this scenario is compounded by the performance achieved by Dominican exports over the last year, which recorded historic levels, driven mainly by the dynamism of free trade zones and the manufacturing sector.
He explained that these results show that the country has favorable conditions to consolidate itself as one of the main logistics hubs in the Caribbean and Latin America, although it must continue to advance in specialization, innovation, infrastructure, technology, and institutional coordination.
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“Every new investment that arrives in the country, every free trade zone company that expands its operations, and every Dominican product that conquers new markets represent an opportunity to continue developing a more modern, efficient, and specialized logistics ecosystem,” he stated.
The president of ADACAM explained that the most competitive organizations have understood that they do not need to directly execute all of their operational processes, but rather focus on their core activities and delegate certain logistics services to specialized operators that provide experience, infrastructure, innovation, and technological solutions.
He added that this model allows companies to respond more quickly to changes in demand, reduce operating costs, improve traceability, and strengthen their adaptability.
“When a company outsources intelligently, it improves its performance. When hundreds of companies adopt that vision, they raise the competitiveness of an entire economy,” he emphasized.
The business leader also considered it necessary to deepen collaboration between the public and private sectors to attract new investments, generate quality jobs, and take advantage of the opportunities derived from the growth of international trade.
The activity featured the participation of Johannes Kelner, executive director of the National Council of Free Export Zones; representatives of business associations, logistics operators, sector executives, and international speaker Carlos Casasola.
Casasola: infrastructure is not enough without quality services
During his presentation, Carlos Casasola stated that the Dominican Republic must evolve from a logistics outsourcing model that is primarily operational toward a model based on strategic alliances, specialization, and results-oriented management.
The Miebach Consulting executive maintained that port, airport, and transport infrastructure is a necessary, but not sufficient, condition to turn the country into a regional logistics hub.
In his view, that objective will only be possible if physical investments are accompanied by reliable services, transparent processes, technological capabilities, specialized talent, and a relationship of trust between companies and logistics operators.
“The true competitive differentiator is no longer just about having warehouses and trucks, but about the ability to guarantee results, offer visibility into the operation, integrate technology, and respond with flexibility to customer needs,” he explained.
Casasola pointed out that logistics outsourcing has ceased to be a simple contract for moving goods and has become a relationship of co-responsibility between companies and operators.
“The execution is outsourced, not the responsibility to the end customer,” he pointed out.
During his speech, he presented the results of the tenth edition of Miebach Consulting’s global logistics trends study, prepared with the participation of around 200 user companies and more than 160 logistics service providers.
According to the data presented, 65% of the companies surveyed expect to increase their outsourcing levels, a trend that represents opportunities for the sector, but also raises demands in terms of performance, digitalization, transparency, and adaptability.
Casasola explained that future growth will not be focused solely on outsourcing more activities, but on delegating increasingly complex and strategic processes.
He indicated that transportation continues to be the most outsourced service, with a share of nearly 60%, while warehousing is around 25%. However, areas such as planning, analytics, and value-added services still have significant room for development.
The expert concluded that companies resort to outsourcing not only to reduce costs, but also to transform fixed expenses into variable ones, avoid capital investments, focus on their core business, and respond with greater flexibility to market changes.
