Victoria’s Secret suffers cyberattack and closes its international website as a preventive measure

The renowned fashion and lingerie brand Victoria’s Secret has been forced to temporarily close its main website, after detecting a cybersecurity incident that has also affected some in-store services and part of its internal operations.

Upon entering the brand’s official portal, users are met with a message informing them about the incident and notifying that the website will remain inactive while a thorough investigation is carried out. “We are working tirelessly to fully restore operations”, the notice indicates, without offering an estimated date for the service’s restoration.

According to the company, the closure is part of a series of preventive measures taken to contain the incident and avoid further damage. While details about the nature of the cyberattack and whether a breach of personal data occurred have not been revealed, sources close to the situation assure that it has forced the temporary suspension of customer service and some office functions. Even some employees have reportedly lost access to their corporate emails after the password lockout.

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Victoria’s Secret CEO, Hillary Super, acknowledged in an internal communication that the recovery “will take time,” and that they are working with cybersecurity experts to clarify what happened.

It is important to note that the interruption only affects the international website with the “.com” domain. For the moment, regional pages, such as the Spanish version, continue to operate normally and show no signs of having been compromised.

This incident occurs in a worrying context for the retail sector, which in recent weeks has faced a wave of cyberattacks. Dior reported unauthorized access to customer data in China, Adidas detected a breach in one of its customer service providers, and British brands such as Harrods, Marks & Spencer and Co-op were also targeted by similar actions. It has not been confirmed whether these cases are linked to each other.

The news has generated concern among consumers and digital security experts, who warn about the growing vulnerability of e-commerce to sophisticated cyber threats.

Meanwhile, Victoria’s Secret continues its investigations, and it is expected that in the coming days more detailed information will be offered about the real scope of the attack and the measures taken to protect the data of its users.