A phone interview can be the first step toward getting a job. Even when it takes place at home, it should be approached with the same attention as an in-person interview, especially when it comes to avoiding distractions, interruptions and situations that can make the conversation more difficult.
One of the most common mistakes is taking the call in a noisy place. Barking dogs, crying children or other background sounds can make communication difficult and distract the recruiter. Before the call, find the quietest place available, let people around you know that you need some uninterrupted time and, if possible, close the door. It is also helpful to have your résumé and the job details nearby.
Another problem is doing other tasks during the interview. Even though the recruiter cannot see you, sounds from washing dishes, preparing food or checking email can make it clear that you are distracted. The best approach is to put household tasks aside and give the interview your full attention.
You should also avoid putting the interviewer on hold to answer another call. If you are expecting an urgent communication, such as news about a family member, explain the situation before the interview begins so both sides can decide whether to continue or reschedule.
Finally, ending the call without asking questions can make you miss an opportunity to show interest in the position. Before the interview, prepare a few questions about the responsibilities, the team or the next steps in the hiring process. If one of your questions has already been answered during the conversation, choose another rather than repeating it.
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Preparing for a phone interview does not mean memorizing a script. Find a quiet place, pay attention to every question and know what you want to learn before the call ends.
